Frequently Asked Questions

What Is User Experience (UX) Design?

Today the regular user has to interact with a huge amount of data and services on the Internet. Understanding and managing such a rich and differentiated digital UX (user experience) is a significant challenge. To ensure simple and clear digital solutions for users, our UX design firm delivers understanding based UX (user experience design). Instead of traditional design approaches that are based on UI (User interface) designer inspiration, UX design takes into account user behavior and cognitive psychology including personas, scenarios, intentions, needs, and habits. Before initiating a digital design, UXPillow conducts a variety of original study and tests to step into “customers’ shoes”.

As UX/UI designers we go even further into our design thinking. We trust that in today’s market, UX based web design is the best way to convert visitors into loyal clients. That is why our UX (user experience) design firm created a holistic UX design step-by-step methodology, which is ambitious by business needs, identity, and positioning; user behavior, emotions, and cognitions; product functions, service design, and content. As User Experience design is only a part of a larger user journey called Customer Experience (CX), our UX (user experience) designer also takes into account offline factors that affect customer behavior when using digital solutions.

Doing so allows our UX counselors and UI designers to architect not just a pleasing user experience, but the best software or system design. User experience is also about user interface design; UX design also includes marketing, business consulting, research, testing, psychology, system analysis, and strategy. UXPillow can provide CX(Customer Experience) & UX Strategist, UX Architect, UX Consultant, IA(Information Architect) Specialist, Web UI/UX Designer, Mobile UI/UX Designer, User Experience Expert, Interaction Designer, Usability Researcher, UX Analyst, Product Manager services.

What Is User Interface (UI) Design?

Basically, User Interface (UI) is the visual part on your desktop or mobile screen that Enables you to interact with a computer or software. UI determines how your commands are given to the computer or the application and how info is displayed on the screen.

Usually, UI design includes different menus, forms, and icons, but for programmers, all of this can be textual…that means that the software developer can’t properly complete the UI designer work. Either way, to ensure a pleasant UX (user experience), UI must be intuitively understandable, simple and based on design thinking.

To achieve that, our UX(user experience) consultants and UI(user interface) designers work as a part of your team, to execute UX services including research, architecting, web design, mobile app design, tablet design, wearable design, and testing. Our UX(user experience) design work, experience, and skill are critical for delivering solutions that drive significant changes.

UX user interface is one of the most important parts of any software or application. If a UX architect and UI/UX designer did a great job, the customer will easily be able to not only use the app, but also enjoy pleasant CX customer experience. In today’s market, a complex service with a powerful digital solution but a terrible UI design has little value. You can find some digital trends examples from our user experience design agency interfaces based on customer-centered philosophy in our UI/ UX design portfolio.

Do you provide Usability Testing?

Every solution UXPillow provides includes two stages of usability testing: wireframe prototyping and beta testing. Though, if you’re unhappy with your existing digital solution sales performance, our UXPillow design firm offers a full suite of UX methodology and expertise. Our UX (user experience) design company will work with you to ensure a service design solution that includes everything you need to deliver the best user experience for your customers.

With UXPillow our UX firm do usability testing, you will be sure whether your website or mobile application is user-friendly and easy to use. Usability engineering helps our clients discover opportunities to grow their business. From 200 usability elements that could increase income, it is frequently difficult for our clients to understand how much they have missed on their current service design without enlisting the help of a UX designer.

Do You Implement Interaction Design Into Graphical User Interface (GUI)?

First of all let’s clarify what interaction design is. Wikipedia tells us that it’s “about shaping digital things for people’s use”, alternately defined as “the practice of designing interactive digital Product, atmospheres, systems, and services.” So, the main focus is on user behavior with an aim to create goal-oriented digital design that satisfies the needs and desires of the people who will interact with a product or service.

Before starting to create any Graphical User Interface (GUI), UXPillow UX Design Agency team conducts diverse business, user behavior, and product research. After all data collection and examination is complete, we create a Customer Journey Map, which unites hundreds of different CX customer experience and user experience puzzles and paths into one clear picture. This gives us general customer experience insights about AI (information architecture), and the interaction design our UX designer must implement into an exact digital design solution.

As you can see, user-centered design for product & services is not just a trendy phrase for UXPillow UX design firm team. For us, user-centered design is the result of a demanding, customer-experience driven and comprehensive interface design procedure. Only in this way we can be sure that UXPillow GUI design that will bring interaction design is a «must have» for any user-centered UX designer.

Can you develop mobile app UX/UI design?

Mobile application architecting requires very specific goals and a clear UX design strategy. Complications for UX design start when we have to insert huge system software functionality into a very compact mobile UI/UX design. The research findings are clear: users are spoiled and they don’t spend time on complex things. If a user cannot understand an app within a few seconds, they never use it.

Making the perfect Digital design UX/UI is especially important for systems software or disrupting development with a lot of important functions. Most users are not experts – it is easy to confuse them. So, the main aim of Digital UX design innovation lab is to use design thinking and solve it. Digital application UX design needs to lead the user through the best services whenever they require one. And it all has to happen naturally, innately, even if it is the first time of using an app in their customer experience.

UXPillow UI/UX architecting methods provide all the necessary tools to reach goals and satisfy users with a pleasant mobile app UX design. You can find latest digital design trends in our Portfolios page.

So, it is compulsory to conduct in-depth research to comprehend business and user needs for prioritizing key smartphone app functions and make them extremely simple to find and use, through brilliance in UX design. This is what customers want from any mobile app UI/UX, and this is what we believe we have mastered in our UXPillow design firm!

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